Programs & Services
We offer a wide range of programs & support services to ethnic minority women within the South Tyneside area.
Our Programmes
Whether you need help with learning English, meet
like-minded people at our social events or learn new skills, we have programmes that can help you achieve your aims.

Carer Support Group
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Join our support group, to get information and advice and meet others who are caring for loved ones.
Carer's English Conversation Class
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Entry into an Accredited Adults Carers' course to begin a career in Care.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Learn a new skill or polish what you know already. Can be helpful for your career or just as a hobby to make new friends. This class is funded by The National Lottery
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

If English isn't your first language, this literacy class for beginners can pave the way for you to attend an accredited ESOL class.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Don't feel confident studying at our Carers' course due to your speaking? Don't worry, we can support and help you be ready and confident with our conversation classes. this will open the door to Level One Adult and Childcare.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

You’ll have the opportunity to hear from health
professionals about subjects you have already told us you are interested in, such as Healthy
eating, Diabetes, Exercise, Maintaining a healthy mind.
Luncheon Club
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Come along, meet new people and enjoy a hot or cold meal cooked by our dedicated staff and volunteers.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Accredited Adults Carers' course to help you achieve a career in Care.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

Study to achieve your Level One certificate in Adult and Childcare. This will also give you access and funding to study a Level Two Diploma in Adult Care.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

ESOL qualifications support learners whose first language isn't English, helping them gain the communication skills.
Carer Support Group
10.30am - 11.30am
Tuesday
11.30am - 12.30pm
Level 1
12.30pm - 1.30pm
Beginners Level

ESOL Level 2 is designed to give learners the knowledge and skills to read and understand short, straightforward texts; write simple sentences and carry out basic proofreading; and listen, respond and discuss familiar topics with more than one person
How Can We Help
We offer a wide range of services to help women in various areas including:
Interpreting Services
If you need help with interpreting for appointments with health professionals, we can offer interpreters in the
following languages:
-
Bengali/Sylheti
-
Arabic
-
Urdu
-
Hindi/Punjabi
-
Farsi
Information, Advice and Guidance
Our experienced Bilingual Community Support workers offer daily advice sessions to members.
We offer advice and support in the areas listed below.
Education
& Training
Our family support workers are able to refer and signpost women to training, classes and support groups to help you gain confidence and new skills to make
informed choices.
Housing, Health and Immigration Advice
We offer one to one support with housing applications, health matters and immigration issues.
Whether you need help with applications, form filling or help accessing relevant health care, we can assist.
Benefits
Advocacy
We can help you with applications for various benefit schemes, and applying for the right types.
Please do not hesitate to contact us for support.
Around the Centre
Our centre is based in the heart of South Shields with easy access to the town centre and great transport links.

Learning Centre
We have a Learning Centre where you can access a range of in-house courses and focus groups, as well as a fully equipped sewing class.
Computer Suite
We have a fully equipped computer suite with eight workstations. Join us for IT classes, or pop in to make use of our free internet facilities.
Kitchen
We have a kitchen with a dining area. Perfect for our Luncheon Club and informal sessions and
get-togethers.
Information Guidance & Support
Benefits and Housing advice, form filling help, translations and interpreting, courses and social activities, or just a listening ear. Contact us
for information.